In order to further enhance the professional expertise of the company's sales team and technical department, and to strengthen employees' grasp and application of product knowledge, Wuhan Tianyuda Precision Machinery Co., Ltd. recently organized two specialized product knowledge training sessions for the domestic sales department, foreign trade sales department, and technical department. The first training session focused on core products such as hydraulic wrenches and hydraulic pump stations, while the second session primarily covered common sales knowledge, including material science, heat treatment processes, surface treatment techniques, and basic electrical knowledge. The aim is to comprehensively enhance the team's comprehensive service capabilities and market competitiveness.

Common product knowledge training focuses on core industry knowledge

1. Common types of materials

In-depth analysis of the characteristics, application scenarios, and selection principles of commonly used metal materials for tools (such as carbon steel, alloy steel, stainless steel, etc.) to assist the sales team in accurately matching customer needs.

2. Classification of metal heat treatment

The system introduces the impact of heat treatment processes such as quenching, tempering, and carburizing on material properties, enhancing technical personnel's understanding of product durability and strength design.

3. Classification of surface treatment

Elaborate on the advantages and applicable environments of surface treatment technologies such as electroplating, spraying, and oxidation, to assist sales personnel in highlighting differentiated selling points such as corrosion resistance and wear resistance during bidding.

4. Knowledge of electricity

For the electrical system of live products, it is essential to disseminate basic circuit principles, safety operation guidelines, and common fault troubleshooting methods to enhance the response efficiency of technical support.

Promote learning through training, empower team growth

The training adopted a mode combining "theory + case", ensuring that the participants could transform knowledge into practical solutions through interactive Q&A, physical demonstrations, and scenario simulations. The participating employees expressed that this training not only reinforced their professional foundation but also broadened their horizons for cross-departmental collaboration, providing strong support for subsequent customer service and technical breakthroughs.

The successful holding of this training marks a solid step taken by Tianyuda in building a professional and standardized service system, and lays a solid foundation for the company's market expansion in 2025.

The hydraulic wrenches, hydraulic pump stations, and other hydraulic tool products manufactured by Wuhan Tianyuda Precision Machinery Co., Ltd. are widely used in the fields of electricity, petrochemicals, rail transit, and more. They have earned the trust of customers both domestically and internationally with their excellent quality and customized services.